Explaining customer churn in a telecom company

Application Area: 

Project Details

Term: 

2005

Students: 

Rodney Anderson, Tatyana Kramskaya, Peter Laanisto, Sunetra Mahajan, Harish Mysore

University: 

UMD

Presentation: 

The goal of this project is to understand profiles of disconnected customers and analyze churn rates in different geographic regions. This can then serve to develop marketing programs to attract new
customers and add services for existing customers

Targeting frequent fliers most likely to respond to a mail offering

Application Area: 

Project Details

Term: 

2004

Students: 

Brad Barber, Andrew Choi, Michael Kilby, Jim Turner

University: 

UMD

Presentation: 

An airline recently offered promotion to members of its frequent flyer club via direct mail. The response rate was less than desired, and the airline would like to target consumers most likely to accept offer.

The project objective is to create a model that classifies frequent flier club members based on their likelihood of accepting the promotion.

Identifying frequent fliers most likely to respond to a mail offering

Application Area: 

Project Details

Term: 

2005

Students: 

Geoff Gray, Armando “Mannix” Litonjua, Matt McNamara, Tim Roach, Jason Thayer

University: 

UMD

Presentation: 

The goal of this project is to identify Delta Sky Miles members most likely to respond to a frequent flier mileage offer in exchange for the purchase of Sprint-Nextel wireless phones and service

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